Built for German operators
One system runs a whole network of micro-clinics, where every role gets its own interface and all of them write to one record.
Receptionist
It holds the slot calendar, issues a door code per booking, and serves the price list to the kiosk over the API, so the room can never quote a stale figure. A visitor who presses the help button joins a queue with a named person and a wait time.
Medical assistant
Contraindication rules sit inside the protocol, so a service the visitor should not have is never offered rather than caught halfway through. When someone does need help, the session opens with that room’s live device readings already on screen.
Practice manager
Consumables are counted in days of cover rather than units, so a reorder is raised before a dispenser empties. Cleaning closes with a photo, and a room that has not been cleaned marks itself un-bookable instead of waiting to be noticed.
Device technician
Every device carries its own maintenance and metrological-check schedule, and the Medizinproduktebuch is written from the work orders that were actually carried out. A fault arrives as a job with the device’s telemetry attached, so the right part is in the van before the drive.
Accountant
Each transaction lands against the visit that produced it, so the month end is a check rather than a reconstruction. Doctor payouts calculate from the consultations actually held, and the month leaves as a DATEV-compatible export.
Marketing manager
Campaigns are scheduled per site and pushed to the idle screens, so a village room and a retail room can carry different messages on the same morning. Each survey stays attached to its visit, so a score reads against one room and one service.
Clinic manager
One board carries all twelve rooms, what changed overnight, and what is blocking a booking right now. Incidents keep their history, and medical-quality sampling runs across every site rather than the one that happened to get a visit.
Maintenance and metrological-check intervals scheduled per device. The Medizinproduktebuch is generated from work orders that were actually carried out, so calibration compliance is a number you can export.
Versioned consent with full history, purpose-bound access through role-based permissions, an access audit trail on every record, and a retention engine that holds ten-year retention against the right to erasure.
Medical content versioned with sign-off history, so it is provable which questionnaire and which interpretation rules applied to a given visit. Logging is append-only and the evidence pack is an export.
Catalogue, pricing and billing structures built to accept insurance billing later without a rewrite. Video and secure chat run on Matrix, the protocol gematik's TI-Messenger is built on.